Why Purplegrids ?

It's all about Empowering Customer Engagements

Purplegrids Cloud collates all your digital engagements into one unified digital experience platform powered by Conversational AI. It's enterprise strength, proven technology is capable of scaling to deliver both the exceptional customer experience your users demand and robust, business continuity to secure your organization’s future.

Purplegrids support Chatbots for over 20+ Channels, 35+ languages, automates much of the user experiences and seamlessly integrate with widely used services all backed up by a team of experts ready to help, Purplegrids is the only conversational AI platform you’ll ever need.

Conversational AI Platform

One Platform, All Channels, All Customer Engagements


What makes the platform so unique ?


Engage with consumers directly in their
preferred communication channels.


Tools that provide transformative strategies
to elevate your customer engagements


Discover Conversational AI for your enterprise,
explore the capabilities


Protect your Conversations with
enterprise-grade Security & Compliance


Purplecloud comes with prebuilt integrations
lets you connect to any enterprise system.

Operational Assurance

Your bots can take payments securely
within the users’ preferred channels.

How it Works ?

Build Conversational Apps with ease


Define Engagements

Define your customer journey, discover what your customer wants to maximize his business outcomes


Configure Workflows

Create your Virtual Assistants with Designer tools add in prebuilt Skills and AI Accelarators.


Deploy Engagement

Deploy the Engagement with a click across multiple channels and measure performance over time.


Solutions for every Industry, every Role


Purplegrids drives cost savings, positively impact healthcare efficiency, by engaging patients across multi channels and improve access to care and relieve clinician burdens.
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Conversational Commerce is the new norms for innovative retailers. Our virtual assistants can redefine the shopping experience and improve customer satisfaction and brand loyalty.
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Conversational AI powers the future of banking. Our banking AI virtual agents deliver a personalized self service engagements, streamline banking operations and drive digital adoption.
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AI Enhances student experience. Empower every department to provide faster and more convenient service for students with Conversational AI and messaging.
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Virtual assistants help insurance providers better serve their customers, helping them cut costs, boost sales and improve service efficiency by driving brand engagement.
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Purplegrids provides auto dealers powerful engagement tools to win more customers, deliver higher quality experiences, and increase customer loyalty.
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Get started with PurpleCloud.ai™

PurpleCloud.ai gives you everything you need to manage all your engagements with your customers and reach your business goals.