Experience Conversational AI for your business

About

AI Driven Customer Engagement Cloud

Purplegrids Cloud collates all your digital engagements into one unified platform powered by Conversational AI, and equipping you with advanced customer engagement tools and capabilities. Purplegrids create an amazing customer experience to track all your customer interactions, automate their workflows and respond instantly.

Capabilities

Explore the platform

Conversational AI

Discover Conversational AI for your enterprise,
explore the capabilities

Customer Engagement

Tools that provide transformative strategies
to elevate your customer engagements

Conversation Channels

Engage with consumers directly in their
preferred communication channels.

Payments

Your bots can take payments securely
within the users’ preferred channels.

Integrations

Purplecloud comes with prebuilt integrations
lets you connect to any enterprise system.

Enterprise

Protect your Conversations with
enterprise-grade Security & Compliance

Works

Build Conversational Apps with ease

Define

Define Engagements

Define your customer journey, discover what your customer wants to maximize his business outcomes

Design

Configure Workflows

Create your Virtual Assistants with Designer tools add in prebuilt Skills and AI Accelarators.

Deploy

Deploy Engagement

Deploy the Engagement with a click across multiple channels and measure performance over time.

Solutions

Solutions for every industry

Healthcare

Purplegrids drives cost savings, positively impact healthcare efficiency, by engaging patients across multi channels and improve access to care and relieve clinician burdens.
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Retail

Conversational Commerce is the new norms for innovative retailers. Our virtual assistants can redefine the shopping experience and improve customer satisfaction and brand loyalty.
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Banking

Conversational AI powers the future of banking. Our banking AI virtual agents deliver a personalized self service engagements, streamline banking operations and drive digital adoption.
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Education

AI Enhances student experience. Empower every department to provide faster and more convenient service for students with Conversational AI and messaging.
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Insurance

Virtual assistants help insurance providers better serve their customers, helping them cut costs, boost sales and improve service efficiency by driving brand engagement.
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Automotive

Purplegrids provides auto dealers powerful engagement tools to win more customers, deliver higher quality experiences, and increase customer loyalty.
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Get started with PurpleCloud.ai™

PurpleCloud.ai gives you everything you need to manage all your engagements with your customers and reach your business goals.