The platform’s advanced natural language processing capabilities, banking specific AI models, and ability to integrate easily with the company’s core banking knowledge bases ensures that the virtual agent responds to queries intelligently and quickly.
Check balances on checking, saving, and other accounts as well as Credit cards details such as available Credit, minimum payment, and Credit limit, Request a routing number for an account, including routing or swift numbers for wire transfers.
Get answers to frequently asked questions about the bank’s business, products and services COVID-19 related banking & financial inquires, ATM / Branch Locator – Find the closest retail branches and ATMs.
Get transaction information based on multiple criteria, including amount, amount range (or above, or under), check number, date or date range, category, merchant, location, status, and more.
PurpleCloud.ai gives you everything you need to manage all your engagements with your customers and reach your business goals.